Returns & Exchanges

At Morphy Richards, we want you to be completely satisfied with your home appliance purchase. If you are not entirely happy, we offer a straightforward 30-day return policy for unused products in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our returns portal with your order number and email address to start the return process.

  • 2.
    Pack Your Appliance

    Carefully place the item in its original box, ensuring all manuals, accessories, and protective packaging are included to prevent damage during transit.

  • 3.
    Affix Shipping Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery labels.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.